1. Encompass Support Center
  2. Notes - Anthology Encompass Releases & Maintenance
  3. 2020 - Product Releases

Release Notes: June 15, 2020

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Please note that product releases are scheduled as followed by environment:

Australian = Monday morning | Canadian = Monday evening | U.S. = Monday evening


Product Enhancements

Email Marketing

Email Home Updates

Drafts, Queued and History Pages

The following updates have been made on the Drafts, Queued and History pages.

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  • Email Name - moved to the first column and the label "Name" for General Campaigns removed
  • Type (new column) - displays the type of campaign (General, Segmented) and the Segmented Icon no longer displays
  • Content - moved to the third column; HTML icon will continue to display
  • Sender (no change)
  • Audience (no change)
  • Schedule (no change)

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  • Email Name - the label "Name" for General Campaigns removed
  • Type (new column) - displays the type of campaign (General, Segmented) and the Segmented Icon no longer displays
  • Sender (no change)
  • Audience (no change)
  • Schedule (no change)

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  • Date Sent (no change)
  • Email Name - the label "Name" was removed
  • Type (new column) - displays the type of campaign (General, Segmented) and the Segmented Icon no longer displays
  • Recipients (no change)
  • Category (no change)
  • Sender (no change)
  • Status (no change)

Grid and List Views

As we move forward with additional features it has been decided to sunset the Grid View as part of the August 2020 Encompass Release. 

We have implemented the following changes in the June Release so you can begin transitioning to the List View.

  • Toggle buttons - List View now displays first
  • Default View - List View will now be the default view for Admins who have never accessed new email
  • Sunset Message - The message will appear when Grid View is selected on the Drafts or Queued pages - "The current Grid View in Email Home will be sunset as part of the August 2020 Encompass Release.  Please familiarize yourself with the List View format in advance of the change."

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Email Reporting

Adding Dropped Actions to the Bounces Table

A "Dropped" bounce type will now be visible within all the bounce tables inside of reporting.   The reason code will display as "Bounced Address"

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A drop occurs when a message is suppressed for a specific email address in order to protect your sender reputation by avoiding duplicate spam or bounce actions. 

Defects

 

Email Marketing

  • Added release validation message for links which have "&amp" instead of "&". ENC-39311
  • Fixed an issue where file uploads below the upload limit would not load correctly. ENC-38804