Recipients

Accessing

From the Email menu, choose Email Reporting.

Fly Out Navigation 

• The flyout navigation is accessed through an icon of three parallel bars - located in the upper left on the email reporting landing page. 
  
  
• Flyout Navigation:

•  Select Recipients

Recipients Page

• Will show:
  • Email Address
  • Name
  • Constituent ID
  • Encompass Member ID
    
    
• The data reflects messages and activity since 1/1/2018.
  
  
• Use the search option to find a specific individual using name, email address, Constituent ID, or Encompass Member ID.
  
  • NOTE: Admins must type in a minimum of two characters before their search will be conducted.  All non-alphanumeric characters will be converted to spaces unless they are recognized as part of an email address or URL (i.e. gmail.com).  
    
    
• Clicking on an email address will move you to a new screen. You will see email metrics for the individual you're looking at as well as the specific messages you sent this individual.
  
  
• When viewing a drill-down report, click the name of the individual you want to see metrics/information for.
  
  
• The data reflects information for the specific site / GID you are in.