Once you have selected a single instance of an email, you will see detailed information.
- Metrics appear as they are received, in near-real time without refreshing the page.
- Displays two rows of key metric call-outs which highlight various counts and percents for an email.
- Compare Open Rate to Peers links to the Engagement Activity Graph.
- The formula for each donut chart rate is listed below the percent.
- The key metric call-outs are clickable and resolve to drill-down reports. IMPORTANT: Drill down reports are only available for for messages after 1/1/2018.
- Displays email details such as Email Name, Date Sent, and Email Category to provide context.
- The Activity quadrant
- Highlights response metrics each hour after sending
- Will show a graph of Opens By Device
- Drill down reports will provide information on which Lists/Segments were used to build the Audience.
- If the List/Segment has been deleted, a message will display indicating that the information can't be shown.