History

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Once emails are sent, they will appear in the History area.

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Gear Options - General Campaign

Depending on your administrative rights, you may not see all of the options shown below.

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View in Browser - allows you to see what the email looked like.

View Recipients - will move you to an Email Reporting screen so you can view the recipients.

Export Exceptions - will export the exceptions so you can see why an intended recipient did not receive the email. Only Super Admins and Email List and Segment Managers will see this option.

Copy Campaign - will create a new General Campaign and add it to the Draft tab.

Gear Options - Segmented Campaign

Depending on your administrative rights, you may not see all of the options shown below.

history_segmented_gear_110419.png

View in Browser - allows you to see what the email looked like.

View Recipients - will move you to an Email Reporting screen so you can view the recipients.

Export Exceptions - will export the exceptions so you can see why an intended recipient did not receive the email. Only Super Admins and Email List and Segment Managers will see this option.

Copy as General Campaign - will create a new General Campaign and add it to the Draft tab.

Copy Entire Segmented Campaign - will create a new Segmented Campaign and move you to Segmented Campaign Home.

Name / Subject Line

The Name will be a clickable link. Clicking the name will move admins to the Email Reporting data for the message.

Clicking the Segmented Campaign Name will move admins to the roll-up report for the Segmented Campaign.

Recipients

The Actual Recipients value is a clickable link. Clicking the value will move admins to Sent details in Email Reporting.

Status Column

The Status column will indicate the status of the message.

Hovering over the icon will display a message/tool tip so you can determine if you need to take action.

Red icon - indicates there was a problem with the email and no one received it.

Green icon - indicates the email was successfully sent.

Spinning icon - indicates the email is in the process of sending.

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