Email Reporting

Product Functionality

Expanded Click Tracking Metrics

Total clicks is the sum of every click each recipient makes on any link within an email.
Unique click counts the first time that a recipient visits a specific link, but not any subsequent clicks of that link from the same message.
Initial click is the basis for a message's click to open rate. It counts only the first hyperlink which an individual recipient clicks.
You can view total, initial and unique clicks counts by message, by hyperlink, or by recipient.

ENC-32713 prevents duplicate delivery notifications from skewing delivery rate to be higher than send rate.
ENC-32850 improves accuracy of real-time metric processing so the UI more closely reflects results pulled from the Email Metric API.

Important: This release does not include any breaking changes that would require clients to rebuild or modify templates.

Within Dynamic Content Style Manager it is now possible to set all hyperlinks to show or hide hyperlink underlining.

ENC-32356 improves the text, image and between item spacing for all news, event and RSS layouts
ENC-32326 corrects the Date Box - Title - Text - Button Layout so that it accurately applies border and background styles based on saved style.
ENC-32324 resolves an issue whereby the close button could not be reached when the browser window was smaller than the modal window.