Encompass Release Notes 14 April 2025

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Please note the product releases for the environments are scheduled as follows:

U.S. = 14 April, Monday Evening | Canada = 14 April, Monday Evening
| Australia = 15 April, Tuesday Morning

 

Enhancements

QR Code for Attendee Check-In

An optional QR code can now be used to check in attendees quickly from their devices. This QR code is included in event registration receipts (both email and on-screen). It contains a unique URL linked to the attendee’s registration details. The QR code bypasses the manual name or email search. If an attendee does not have their QR code, the existing manual search functionality will still be available.

 

Attendee check in screen on mobile device with new QR code option available

To add the QR code to the event registration receipts, go to Manage Form for the event and choose Review/Finish Page (to add it to the on-screen confirmation) or Member Confirmation Email (to add it to the email receipt). From the Tokens menu, add QR Code where you want the QR code to appear.

Updated Giving Transaction Manager Report Date Range

The date range for the Giving Transaction Manager (GTM) report is now restricted to a maximum of one  year. If a you try to run a report with a selected range of more than one year, you will receive an error message stating directing you to select a date range of one year or less. In addition, the "From" date for the report will automatically be set to one month before the current date. These changes will limit excessive data pulls.

Accessibility Improvements

Form controls are elements on a form users use to enter information or make selections. Some common examples are buttons, checkboxes, and text fields. As part of our ongoing efforts to improve accessibility and meet WCAG standards, we made a targeted improvement to specific form controls.

Button focus order not logical for the user view of Advanced Designations display on a form

Issue: When a keyboard user selected Save Selection or Close on an Advanced Designations display on a form, the focus was lost and moved to the body of the page.

Resolution: When a keyboard user now selects Save Selection or Close, the focus moves back to the Advanced Designations control, which is the logical location. 

 

If a user submits a form with an error in only one field, all the data should remain in the form, and the focus should move the field with the error. There should be an error message in plain text associated with the field in error. The message should describe the error and make any appropriate suggestions for how to fix it. As part of our ongoing efforts to improve accessibility and meet WCAG standards, we made a targeted improvement to a specific input error.

Input error in "Billing Information" on a form was not identified and described in text to the user

Issue: When a user made an error entering data in the Billing Email field in "Billing Information" on a form, that error was not identified and described to the user in text.

Resolution: Now, if a user makes an error entering data in the Billing Email field, focus moves to that field, and they are notified of the error in text.

 

Status messages that are apparent to sighted users should be announced to those who are using screen readers. As part of our ongoing efforts to improve accessibility and meet WCAG standards, we made a targeted improvement to a status message.

Status regarding invalid promotion code not announced by screen reader

Issue: When a user input an invalid promotion code on a form, a message appeared stating “The promotion code entered is not valid.” This message was not announced by screen readers.

Resolution: Now, when the message “The promotion code entered is not valid” appears on screen, it is also announced by screen readers.

Resolutions

Functional Area

Reference Description
Giving 2530077 Previously, Ambassador Challenges were not appearing in Scoreboards when configured on the content page. Now, the Challenges are appearing as expected.
Events 2497889 We fixed an issue where entering “0” in the commerce item field allowed users to register for a fee driven event without buying an item.
CMS 2524625

Previously, overwritten files uploaded through Document Manager did not immediately show updated content, even after clearing the cache. This issue affected multiple file types.

Now, overwritten files display updated content immediately after clearing the cache. This update also ensures consistent behavior between Document Manager and SFTP uploads.

Giving 2540721 The Scoreboard Dashboard Admin control was not opening from the gear icon on the Scoreboards Dashboard. The issue is fixed and the Admin control opens as expected.
Email Reporting 2176701 We fixed an issue where the More Details link in segmented campaigns was not displayed properly, preventing users from accessing additional information. Now users can access the More Details link.
Email Reporting 1488859 Previously, the Engagement Activity Graph displayed percentages more than 100%. Now, the graph accurately displays the activity data.
Email Marketing 1689244 Users were unable to send a preview from email history for specific emails inside a segmented campaign. Now, it is possible to send previews for those emails.
Email Marketing 1730895 Previously, if the list was too long when adding an audience to an email, users experienced scrolling difficulties. The issue is fixed, improving usability.
Email Marketing 1786581 An error message displayed when attempting to add a CSV file to the audience for an email marketing campaign was updated to provide more useful information.
Email Marketing 2221681 Previously, when users copied a segmented campaign from Campaign History, the notification email address was not copied. Now, notification emails are sent as expected for all copied and released campaigns.
Email Marketing 2235650  Users cannot add a version name longer than 100 characters to a Segmented Campaign. Previously, if they exceeded the limit, they encountered an unexpected error when that prevented that version from being saved. Now, a clear error message appears they exceed that limit.
Email Marketing 2275235 We fixed an issue where Sender Identity Set Up was not recognizing valid email addresses. Now, the system should recognize all valid email addresses.
Email Reporting 2510335

In the version summaries of segmented campaigns, the names of the versions are now highlighted in blue as expected.

Also, in the Clicks tab for an AB testing campaign, the URL tab is now displaying in the same row as other selectors as expected.

Email Reporting 2515995

We fixed an issue where the applied Subscription Category Filter was not getting reset when Clear/Reset Filters was selected. Now, the applied filters are reset.

CMS 2553055

Previously, when attempting to delete or edit text in the code editor, the insertion or deletion occurred several characters away from the expected location. Now, when the user positions the cursor, text is inserted or deleted exactly where the cursor is placed.

Giving 2550218

Now, a URL appended with "&pdid=XX" works to anchor the pop up window to the appropriate designation container in a collection on a form.