System Requirements

Print Friendly and PDF Follow

iModules Encompass is a software as a service platform.  Customer website installations are accessed via the Internet by members and administrators through a Web browser. There is no software download or installation required in order to use Encompass.

Desktop

The Encompass platform can run on any computer with an internet connection and supports the browsers below.  iModules tests and supports the following Web browsers running in Windows or Mac OS X operating systems. Other browsers and operating systems, and older browser versions, may be used with varying degrees of compatibility, reliability and functionality.

Browser

Comments

Mozilla® Firefox®, most recent stable version and two preceding versions

Firefox applies updates automatically. iModules makes every effort to test and support the most recent version.

Google Chrome™, most recent stable version and two preceding versions

Chrome applies updates automatically. iModules makes every effort to test and support the most recent version

Microsoft® Internet Explorer® 11

Internet Explorer 11 is not a recommended browser for administrative work. If you experience an issue while working as an admin, please use one of the other supported browsers listed on this page.

IE 10 and earlier are not supported browsers for administrative work.

Constituent users using IE 11, or earlier versions, may experience loss of functionality for advanced design components in the client web site.

Microsoft® Edge®

Microsoft® Edge® is supported on desktop only.

Apple® Safari® 10.0 and above on Mac OS

Safari automatically updates for most users.  iModules makes every effort to test and support the most recent version.

Mobile Web
For the front end constituent interactions with a Mobile Ready optimized web site, iModules supports the following browsers:

  • Most recent two major versions of Safari on iOS
  • Most recent two major versions of Chrome on iOS
  • Most recent two major versions of Chrome on Android
  • Microsoft Edge is not supported on mobile

NOTE: Encompass administrative tools are not supported on mobile devices.

Browser Settings

  • Session cookies, pop-ups and JavaScript so that all elements of the application work as expected.
  • To have access to iModules' secure encrypted pages, you need to ensure your operating systems and browsers are able to accept HTTPS certificates with SHA-256 (SHA2) hash algorithms. 
  • For the best experience and the least chance of losing work, don't use your browser's Back button. Instead use the navigation buttons and links built into the webpages.

*Effective March 19, 2020

Browser Change

Beginning on February 4, 2020, Google announced that updates to it’s Chrome web browser would include the “default” activation of certain, behind-the-scenes settings related to website cookie handling.  Specifically, cookies that do not include two, particular code attributes will not be accessible by third parties, such as ad tech companies, in Chrome version 80 and beyond.

iModules’ Encompass does employ the use of cookies for a variety of platform-level functions, such as user/admin authentication and session tracking.  But all cookies are stored using the domain of the page the browser is currently viewing.  Cookies stored in this fashion are known as a first-party cookie and, as such, would not be affected by the Chrome update.  iModules staff tested the new Chrome settings across a range of production websites/implementations using a checklist of typical use cases & mock transactions.  No errant behavior was observed.  Should a customer or user experience otherwise, iModules’ Customer Support Team should be notified for further investigation.

Have more questions? Submit a request