Admin Notifications
TASK MANAGER: Email sent to notify creation of a task or changes to a task.
Recipients: Optionally sent to creator and assignee.
Delivery: Immediate.
FORM/CAMPAIGN/EVENT NOTIFICATION: Email sent to notify administrators that a member has completed a form.
Recipients: Any address added to the administrator confirmation recipient list during form creation.
Delivery: Immediate.
FORM/CAMPAIGN/EVENT MEMBER NOTIFICATION: Email sent to administrators that is a copy of the member confirmation email.
Recipients: Any address added to the member confirmation CC list during form creation.
Delivery: Immediate.
INCOMPLETE NON-MEMBER RECORD PURGING: Email sent to administrators of all incomplete records/transactions deleted from the Encompass database.
Recipients: Super Admins as well as specific admins (Forms, Events, Campaigns) for the incomplete records/transactions deleted from their area.
Delivery: Once nightly.
EMAIL MARKETING PREVIEW: Preview of an email to be sent through email marketing which is sent to an administrator for review.
Recipients: The administrator that requests it.
Delivery: Immediate upon request of the administrator, or can be sent a set amount of time before mass email.
CONTENT WRITER APPROVAL: Notification that a Content Management System Writer administrator has submitted content that must be approved.
Recipients: Super Admins and admin groups with the right to receive Content Notifications.
Delivery: Immediate.
CLASS NOTE APPROVAL: Email notification sent to notify administrators when a new class note needs approval.
Recipients: Super Admins, Class Note Admins.
Delivery: Once nightly.
PHOTO APPROVAL: Email notification sent requesting approval of a photo.
Recipients: Super Admins, Photo Admins.
Delivery: Once nightly.
CLASSIFIED APPROVAL: Email notification sent requesting approval of new classifieds.
Recipients: Super Admins, Classified Admins.
Delivery: Once nightly.
JOB POSTING APPROVAL: Email notification sent requesting approval of new job postings.
Recipients: Super Admins, Job Posting Admins.
Delivery: Once nightly.
MEMBER FIELD APPROVAL: Email Notification sent requesting approval of changes to a member’s information.
Recipients: Super Admins, Member Admins.
Delivery: Immediate.
SCHEDULED REPORTS: Email notification that a scheduled report has run and is ready to be reviewed.
Recipients: Admin who requested the report or who was selected to receive it.
Delivery: Once nightly.
REQUEST TO JOIN PRIVATE, SECRET OR CLOSED GROUP/SUB-COMMUNITY: Email notification that a member has requested to join a private group or sub-community.
Recipients: Super Admins, Groups Admin, Specific Sub-community Admins.
Delivery: Immediate.
REPORT AS OBJECTIONABLE: Email notification that a member has objected to website content.
Recipients: Super Admins, possibly the admin of the area that the content is in.
Delivery: Immediate.
COMPLETED SCHEDULED PAYMENT/AUTO RENEWAL NOTIFICATION: Email notification that a payment has been charged.
Recipients: Campaign Admins, Super Admins.
Delivery: Immediate.
FAILED SCHEDULED PAYMENT/AUTO RENEWAL NOTIFICATION : Email notification that a payment has failed.
Recipients: Campaign Admins, Recurring Payment Admins, Super Admins.
Delivery: Immediate.
ACCOUNT LOCKED: Email notification that a member account has been locked out as a result of unsuccessful login attempts that have met the maximum number allowed in the community.
Recipients: Super Admins and Member Admins
Delivery: Once nightly.
Member Notifications
VERIFY INFORMATION: Email notification that member information has been verified by an administrator.
Recipients: Member whose information has been verified.
Delivery: Immediate.
PASSWORD RESET: Email sent with link to reset password.
Recipients: Member who requested password to be reset.
Delivery: Immediate.
ACCOUNT UNLOCKED: Email notification that a locked member account has been unlocked by a administrator.
Recipients: Member whose account was unlocked.
Delivery: Immediate.
FORM/EVENT/CAMPAIGN/MEMBERSHIP CONFIRMATION: Email confirmation that a member has completed a form.
Recipients: Member who completed the form. Email will be sent to the email address entered into the Primary Email Field for Forms/Events/Campaigns/Memberships.
Delivery: Immediate.
APPROACHING SCHEDULED PAYMENT NOTIFICATION: Email notification (if requested) that a payment will be charged.
Recipients: Member who will be charged for scheduled payment. Email will be sent to the email address entered into the optional notification textbox.
Delivery: Sent a certain period of time before payment is charged.
COMPLETED SCHEDULED PAYMENT/AUTO RENEWAL NOTIFICATION: Email notification that a payment has been charged.
Recipients: Member who was charged for scheduled payment. Email will be sent to the email address entered into the Primary Email Field for the Campaign/Membership.
Delivery: Immediate.
RECURRING BILLING EMAIL NOTIFICATION: Email notification that a payment has failed, if enabled.
Recipients: Member whose scheduled payment failed.
Delivery: Immediate.
CONTENT APPROVAL: Email notification sent when an administrator has approved content submitted by a member.
Recipients: Member whose content has been approved.
Delivery: Immediate.
PROFILE EMAILS: Email message sent from one member to another via the profile.
Recipients: Members can opt out of these email messages.
Delivery: Immediate.
PRIVATE, SECRET OR CLOSED SUB-COMMUNITY/GROUP: Email notification that the member’s sub-community request has been accepted or declined.
Recipients: Member accepted to/declined from the group or sub-community.
Delivery: Option of Immediate or send no notification at all.
SUPPORT AUTO-REPLY: Email notification sent when a member completes the Contact Support form.
Recipients: Member who submitted the form.
Delivery: Immediate.