Encompass Hotfix - September, 2023

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Please note the product releases for the environments are scheduled as follows:
U.S. = 26th September, Tuesday Evening | Canadian = 26th September, Tuesday Evening
| Australia = 27th September, Wednesday Morning


Functional Area



Email Marketing N/A 

When attempting to send an email campaign to an audience with an uploaded email list that contained duplicate user records, the system encountered an error message during the campaign release process.

Users can now successfully send email campaigns to the audience list containing duplicate records. Also, duplicate record details are accurately reflected in the exception report.

Foundation 242850

Event reconciliation reports with adjustments were not appearing in the users' SFTP folders.

Now, users can access and download the SFTP exports, Event Reconciliation with Adjustments, from their SFTP folders.

Giving 242972

Users were not able to apply promo codes using the PayPal digital wallet.

Now, the users can apply the promo codes using PayPal and other digital wallets.